MarXtar Services

MarXtar offers a wide range of consulting and support services to complement our technologies and partners.

Built on years of experience in Systems Management, our methodology is continuously re-evaluated to ensure it remains best practice and fit for purpose. You can be certain that no matter how complex or how long the engagement that you are getting the best possible standards of service from field-tested and experienced consultants.

Service Offerings

We have a wide range of service offerings to suit each of our technology offerings but here are the most common types. If you have a particular need that you do not see here then please Contact Us to discuss your requirements.

Project Based Services

  • PC Power Management Assessments
    • Collate energy consumption and system behaviour
    • Report on efficiency levels
    • Recommend appropriate power management policies
  • Project Managed Solution Implementations
    • New implementations of software across the environment
    • Solution design
    • Software installation and configuration
    • Testing and validation
    • Staged deployments
    • Documentation
    • Training
  • System Version Upgrades
    • Version migrations
    • Documentation updates
    • Refresher training
  • Service Pack Installations & Rollouts
    • Controlled installation and rollout of major patches
  • Software Package Delivery
    • Managed delivery of major software rollouts
  • OS Base Build & Configuration
    • Base build configuration
    • Application layer creation
    • Suitable for standard OS Deployment/Provisioning or use in VDI models

Support Services

  • Managed Desktop Services
    • Through the power of NxTop, MarXtar can provide a fully managed desktop service for your environment
      • Base OS build
      • Creation of application layers
      • User data backup strategies
  • Professional Software Support
    • Incident or contract support offerings
      • Knowledgeable support contact for your solution
      • Web-Based incident logging portal
    • Regular remote/onsite services
      • Scheduled maintenance tasks
      • Regular administration
      • Minimise internal administration overhead

Training Services

  • Vendor Training Courses
    • Standard training course from partner vendors
    • Onsite classroom-based delivery
  • Custom 'Product Adoption' Training
    • Targeted hands-on training
    • Environment specific
    • Onsite classroom or over-the-shoulder training